FREQUENTLY ASKED QUESTIONS
5-YEAR PRODUCT WARRANTY
Gemstone Lights guarantees a 5-year manufacturer’s warranty and if faulty, we are happy to come replace any part of the system for free within the warranty period.
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Our permanent lighting system by Gemstone Lights uses the most cutting-edge LED technology available, allowing for a life expectancy of 50,000 hours. With average usage being 6 hours a day, the system is rated to last around 23 years!
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At maximum capacity, the LED lights pull 1 watt/bulb. Therefore, if you were to run the track lighting system for an average of 6 hours per day, it would cost approximately $4.34 per month, or $52.80 per year.
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Yes, the Gemstone Lights Track Lighting system is waterproof. It Is IP67 rated, ensuring your system will have no issues when it comes to water.
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The control box is typically positioned in relatively close proximity to a power outlet and installed within a decent wifi signal range.
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The system uses an industry-leading 2.4-5Ghz Wi-Fi chip allowing the controller to make a safe and reliable connection to your network and speak with our servers remotely.
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Through the Gemstone Hub App, you can group your properties together or control them individually with a simple tap of a button.